Company jargon frames every aspect of customer service as part of the “show”: employees are “cast members”, visitors are “guests”, and every prop and costume must be completely “in-character” while “on-stage”. Disney considers the guest experience to be their top priority, nightwing suit and their customer service is almost universally impeccable. The “typical” visit involves flying into Orlando International Airport, busing to an on-site Disney hotel, spending about a week without leaving Disney property, and returning home.